Gift Wrapping

When you purchase a piece of jewelry from our Site, it will arrive at your door beautifully gift wrapped in Jona boxes, put inside an elegant jewel box or pouch.

It will be accompanied by a personalized authenticity certification with the description of the main characteristics, such as the kind of precious gems used, their weight in carats, the title and the weight of gold or other precious metal (see Certifications section).

If you wish to include a gift card with a personal message, please enter the detail at the checkout.

Your order will be shipped to you via DHL, securely encased in a discreet, unbranded box.

All orders are fully insured and sent using a tracked service.

You will receive your tracking number by email as soon as your order has been dispatched.

We generally ship all orders within 24 hours but if you have any different requests or concerns please contact our support team who will be happy to help.

Contacts

Feel free to contact us for any inquiry, our support team will be able to assist you by telephone at the following number +39 – 0118123967, from Tuesday to Saturday, from 10am to 7pm, Italian local time, or by e-mail at info@jona.it


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